
orange2001 - 4 March, 2011
Update: 8 live tracks
So, I finally heard back from tompetty@b3custserv.com, they do respond, you just may need to be persistent!
I got my live TP tracks. I'm a happy camper! |
orange2001 - 2 March, 2011
Didn't receive email for 8 live tracks
Has anyone who didn't receive an original email with a download code for the 8 live tracks ever hear back from tompetty@b3custserv.com or get this resolved?
I only received an email in December notifying me that I'd be receiving an email the next day with instructions on how to download the live 8 tracks, but never did receive the email.
I've written to them twice in the past week, but have yet to hear back.
There's also a link on the Tom Petty website in the Jan. 12, 2011 "Current News" for downloading the tracks, but this link is not working. Ugh!
It's so frustrating, that there isn't anyone to contact for help. I don't understand why this hasn't been dealt with yet!
If someone can help me out, please write to me kashmir5150@hotmail.com |
Zee - 1 March, 2011
Oops
I had just notified you all that I was unable to download Mojo and the 8-tracks (concewrt ticket purchaser) then I found this:
**Please note: digital download of Mojo and Mojo Tour live tracks are not available as part of tickets purchased for the Sept 23, 2010 show in Tulsa, OK."
Why is it that the fans that drove for miles from other states to Tulsa to see Tom Petty were left out of this deal? Just curious... Thanks |
slmeyer7974 - 6 January, 2011
How do we get them to respond?
It looks like a lot of us didn't get a code. Has anyone heard back from tompetty.com on the issue? |
Cracker - 5 January, 2011
No code
I never received an email with codes in it, only an email saying that an email would be sent...why has this whole thing been so hard? |
rcale - 26 December, 2010
Tulsa
Why are we being penalized with no download and no live tracks? |
slmeyer7974 - 24 December, 2010
Didn't get the email
I never received the email with the downloads or any instructions. I would really like to have them. I had purchased 3 tickets for the St. Paul, MN show. |
pennewize - 23 December, 2010
FLAC Won't Work...Need Apple Lossless
Thanks to TP and company for the additional live tracks from the tour, which I saw in Philadelphia. Got the email with the download links and selected FLAC format, which don't work on my system for some reason. (never had a FLAC problem before) I now need the Apple lossless format in its place, but the email link automatically downoads the corrupt (or whatever is wrong with them) FLAC files. I sent an earlier email to the TP customer service (?) and am waiting for any reply. Any comments appreciated, especially if you have a fix for the FLAC files. |
Deeplmblue - 16 December, 2010
Have not received my email or coupon cod
Has anyone else not received their email with song download instructions?
I am dying to hear the live cuts, our show in Saratoga was fantastic! |
Rick56 - 16 December, 2010
live tracks for UK fans
Please release the tracks for us |
lisalisa - 16 December, 2010
live tracks....
when i tried to download the tracks it frozeup then said my code was used and wouldnt be valid, called live nation and the guy knew about it and said they would send out a new email when they got the glitch fixed, still waiting.... |
Stewie - 15 December, 2010
Download Code
I never received the download code, nor did I receive the official e-mail. The only e-mail I received was on December 13th saying that the videos would be ready tomorrow the 14th, which was yesterday and they still aren't available. |
mdroel20 - 14 December, 2010
the email
I didn't even get an email today. |
Rick56 - 14 December, 2010
what about us Brits
This is really a live album being released, but we over here have no chance of getting it even for a price. Mnay of us would pay to be able to download these (in FLAC), cmon Tom make it happen for your other fans. |
united51 - 14 December, 2010
No Email
I got the mojo album, but i have yet got an email for the live tracks and else not get them |
united51 - 14 December, 2010
Did any one get their songs
I did not get my songs |
bradmoist - 14 December, 2010
the email
so, the email went out today but there was not a code for each ticket purchased like it said it would above, like when the album was sent out. |
janb - 13 December, 2010
Mojo Tour
We saw the Mojo Tour in Nashville @ the Bridgestone this summer with Crosby, Stills and Nash opening. What a wonderful concert!!! CSN were awesome openers. Tom and the Heartbreakers just blew us away!!! Mojo songs and classic songs were all stellar! The set was gorgeous and the sound was wonderful!!! We were in the 16th row and really loved it!!! The crowd stood for the whole show and everyone was singing and rocking out!!
Thank you so much for the live downloads -- that is just the best way to round out the tour!!! TP is so good live that I'm sure we will play the downloads a lot!! Can't wait!!!
Jan |
ouijarepair - 13 December, 2010
Woot!
8, 14, whichever it is, I'm glad to have 'em. |