Thank you so much for your prompt response in terms of working with Ticketmaster to issue a refund.That is certainly a classy move and we appreciate you making it right with your fans. Love, love, love our Tom Petty!
WE WOULD LIKE A REFUND!!! As a fan who has been to countless TP shows, this was a tremendous disappointment. I purchased VIP tickets for my entire party, booked hotel reservations, and traveled hundreds of miles only to have the show shut down. Initially we were in front of the stage, but one member of our group left to use the bathroom and was not allowed back in beyond the bar! That is outrageous and has never happened at any venue ever. Furthermore, no explanation was initially provided about the premature closure and instead we were all routed out the doors by security saying, "Everyone make your way to the doors immediately. The show is being shut down. Do it now." The Sunday night show was another case altogether. TicketMaster will not make good on the refund and despite this site's comments about the show not being oversold, the LA Times reports otherwise and even mentions ticket scalping and a decided lack of sense when picking security personnel. This really was a huge fail and we were all very disappointed in the whole situation and how it was handled by all parties involved both during the event's closure and thereafter.