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Updated TomPetty.com

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  • May 13, 2013
    Updated TomPetty.com

    Hello friends!

    We have made some behind-the-scenes changes to TomPetty.com that will require some of you (TomPetty.com members who are not in the Highway Companions Club) to reset your password.

    To do so, all you have to do is click this link.. You can continue to use your current password if you’d like, but you still need to go through the reset process.

    We have integrated the HighwayCompanions.com website into the updated TomPetty.com site so that users can enjoy both free and exclusive content in one place. We migrated all HighwayCompanions.com users over toTomPetty.com - so your existing email and password should work fine on TomPetty.com.

    We want you all to have the best TomPetty.com experience, so if you see anything not working properly, please shoot us an email at help@tompetty.com and we'll be sure to fix it. 

    Thanks for your support!

    - Tom Petty and The Heartbreakers Team

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Highway Companions's picture
on Mon, 2013-05-13 15:48

Hello friends!

We have made some behind-the-scenes changes to TomPetty.com that will require some of you (TomPetty.com members who are not in the Highway Companions Club) to reset your password.

To do so, all you have to do is click this link.. You can continue to use your current password if you’d like, but you still need to go through the reset process.

We have integrated the HighwayCompanions.com website into the updated TomPetty.com site so that users can enjoy both free and exclusive content in one place. We migrated all HighwayCompanions.com users over toTomPetty.com - so your existing email and password should work fine on TomPetty.com.

We want you all to have the best TomPetty.com experience, so if you see anything not working properly, please shoot us an email at help@tompetty.com and we'll be sure to fix it. 

Thanks for your support!

- Tom Petty and The Heartbreakers Team

Comments

cosmicrocker's picture

You too Cathee, i gues they all keep moving on.

"I don't know but i've been told , never slow down never grow old" (Tom Petty)

cosmicrocker's picture

this as far as I can get -is it the "End of the Line" without joining the Hwy Companion fan club?

cosmicrocker's picture

it's your old friend cosmicrocker from long ago - anyone recall the old chat room?

can i use the forums. do we HAVE ONE?? I did see Tom in Orlando last year.

OMG, that and Gainesville, with likethesun , whom i still speak to.I see Relic -and Athena was it? so lng since i could log on,

so can i get to the foums and talk music? if now TOMPETTYROCKX

Cathee's picture

Rocker, I remember but can't help you; talking music isn't the same at this place. Yes Atena and Relic are still here; man everyone else is pretty much gone. Nice to hear from you again.

tphbfan's picture

hi, currently i have two different passwords, one for highway companions and one for tompetty.com  - i just now got into tompetty.com (after the websites were integrated) using the password i was given for highwaycompanions.  i want to continue using the pasword i was always using with tompetty.com . how do i continue using that one and NOT the one i was using for the highwaycompanions site?

Highway Companions's picture

Hi fan, you can reset your password on tompetty.com using any password you like - once you do that you should set your password within HCC to match that. 

singsinfrench's picture

Highway Companion, I can get on the forums now with Crome and with Firefox. Before, if would take me to the old index with "Highway Companions" rather than "Fan Club" and there was no way to get to the new forum. I would just get white pages with error messages. (I would have written this in reply to your post, but it won't let me reply. I can type the text, but no way to post.)

Highway Companions's picture

Hey sings, it sounds like this was a cache issue with your browser (your browser stored the non-updated version of the site and wasn't letting you see the new one).  Glad it's working now!  The issue with replies should be fixed as well. 

dm4taylor's picture

Why do you refer us to help@tompetty.com regarding questions about the password/web site changes? Barbara just refers us back to support@highwaycompanions.com. I'm sure other members have this same question. We used to be able to change our complete address on file and see our membership information such as when our membership expires. Can we not do this anymore? Thanks


 

Highway Companions's picture

Sorry about that DM, that will not happen again. You can reach us at help@tompetty.com or support@highwaycompanions.com. Your current membership expires 2/27/2014. 

singsinfrench's picture

Can get to tompetty.com and forum in Chrome but not Firefox. Something is wrong.

Highway Companions's picture

Hey Sings, what happens when you try to access it in Firefox? I'm currently in Firefox and it's working fine.

cmo54's picture

Write a Comment HereWhat the fuck?

 

Cathee's picture

Hoping help@tompetty.com gets a chance to read their emails:

 

Thanks for letting me change my username back to its original ‘Cathee’; you had me as cathgal and then I got an email to change cathgal_2’s password but I’ve never been cathgal_2. During this process I was able to get my ORIGINAL username back ‘Cathee’ but now I’m concerned that I cannot access “MEMBERS ONLY FORUM - Gain access to the Official Tom Petty and the Heartbreakers fan community.” Though some members are still able to access the old BBS but then not others this is highly unfair because they have paid their dues too. Thank you for putting some though into the process your HCC uses/members may benefit from.

 

Cathee

Highway Companions's picture

Hi Cathee,
Sorry for the confusion regarding your username.  We are looking into this and will get back to you ASAP!

Cathee's picture

Thank you and I like being myself as Cathee. Now I just tried to 'edit' my last post and the post shows up in the said box then goes away and says "Comments" without original post; very strange. And Highway Companions do we still have a Forum/Message Board/Etc. or is it just the revolving "Fan Club', join HCC back to 'News'; click 'Fan Club', 'Join', 'News'....?

 

BTW, thanks for the 'News':

"Tom Petty Radio" Will Debut On Friday For A Limited Time on SiriusXM Radio Channel 111

Starting this Friday, May 17 at 6pm EST, "Tom Petty Radio" will debut for a limited time only on SiriusXM Channel 111. Between May 17 and May 31, Tom Petty Radio will give SiriusXM listeners 24/7 access to music from throughout Tom's career including his music with The Heartbreakers and his solo work, as well as The Traveling Wilburys and Mudcrutch. The channel will also feature live concert material from The Heartbreakers' recent tours and some rarely heard vintage performances.

SiriusXM listeners will also hear Tom and the members of the Heartbreakers discuss the creation of some of their most notable songs as well as some memorable moments on tour. Additionally, Tom Petty Radio will feature classic moments from Tom Petty’s Buried Treasure, Tom's weekly radio show on SiriusXM.
http://www.siriusxm.com/tompettysburiedtreasure
Highway Companions's picture

Hi Cathee,

We removed the posts that had the edited version of your email address. We are connecting this username to the email address you approved, we'll let you know when it's all set.

deepa's picture

For me also its working

debsherr's picture

'Works for me :)

Cathee's picture

Help, I'm lost....and just might be Cathee again!

relic's picture

Thank you for getting the buried treasure working again - hopefully its working for everyone now. Tom's show is great and if he is going to take precious time away from songwriting and studio sessions to do the show, it must be pretty important to him! Great to be able to enjoy this member benefit now. We've got three XM radios (two cars and a home radio) but its really nice to be able to listen to the show on our schedule. Now we can again. Most excellent.

Hey nice photo video archives now too. Someone has been busy.

Cathee's picture

Funny thing is the old BBS still works, try it http://community.tompetty.com/ Let us know what happens....

relic's picture

Im getting a page not found message when I try it Cathee.

relic's picture

now its linking back to the new bbs

Cathee's picture

WOW Did you get an email today saying "TomPetty.com Password Update Needed", I did and in doing so I was able to change my username back to Cathee from cathgal....which the email stated that I was cathgal_2, whom I really am will be determined later.  ;-)

fallingstar's picture

pow......